Comparative Analysis of Customers Perceived Quality, Customer Experience and Service Quality at "Lain Hati" and "Temu Kopi" Coffee Shops in Pangkalpinang: Comparison Between the Two Coffee Shops Lain Hati and Temu Kopi Pangkalpinang. HJMR 2023, 8 (2), 44-54. https://doi.org/10.33019/hjmr.v8i2.4341.